Terms of Use — Webhook Box

1. Acceptance of the Terms

By accessing or using Webhook Box (“Service”), you declare that you have read, understood, and agree to be fully bound by these Terms of Use. If you do not agree with any condition described herein, you are not authorized to use the Service.

Continued use of the Service after the publication of changes to these Terms constitutes full acceptance of the updated versions.

The Service is intended for use by businesses and professionals and is not designed as a consumer service for domestic or household use.

2. Definitions

“Service” means the Webhook Box platform, including its website, dashboard, APIs, endpoints, and related technical components.

“Operator” means the entity responsible for operating and providing the Service.

“User” means any individual or entity that accesses or uses the Service.

“User Data” or “Content” means any data, payload, webhook, file, header, parameter, or other information sent to or through the Service by the User.

“Third-Party Services” means external applications, APIs, platforms, or services that may interact with or be used together with the Service.

3. Description of the Service

Webhook Box is a platform designed to receive, process, display, temporarily store, export, and forward webhooks and other data sent by Users through HTTP requests or similar mechanisms.

The Service may provide endpoints for testing, inspecting, and routing incoming requests, allowing Users to analyze their integrations and automations.

The Service is provided “as is” and “as available”, without any warranty, express or implied, of continuous operation, specific performance, correct webhook delivery, data preservation, availability, or fitness for a particular purpose.

4. User Conduct and Responsibility for Content

The User is solely responsible for the way they use the Service and for all data, content, and requests that transit through Webhook Box, including but not limited to texts, headers, payloads, files, and any other information sent or received.

The Operator is not responsible for the content, origin, nature, type, accuracy, legality, or purpose of the data transmitted by Users on the platform. Any effect, consequence, or result arising from the submission, storage, forwarding, or export of such data is the exclusive responsibility of the User.

Any use of the Service for unlawful, abusive, fraudulent, offensive, or otherwise illegal purposes, or in violation of applicable law, is the exclusive responsibility of the User. The Operator shall not be liable for such misuse and may, at its sole discretion, suspend or terminate access, block endpoints, or cooperate with competent authorities when required by law.

The User agrees, among other things, not to:

(a) send malware, malicious code, spam, phishing, or any content that may damage systems or violate third-party rights;
(b) attempt to gain unauthorized access to accounts, servers, networks, or data of other users or the Operator;
(c) perform reverse engineering, decompile, modify, or interfere with the normal operation of the Service;
(d) circumvent technical limits, authentication systems, or security mechanisms;
(e) use the Service for denial-of-service attacks, abusive automation, massive scraping, or activities of a similar nature.

5. Operation of the Service and Limitation of Liability

The User acknowledges that Webhook Box depends on third-party infrastructure, networks, and external services, including but not limited to cloud providers, hosting, authentication, and payment processors. Accordingly, the Operator does not guarantee:

(a) the delivery, retransmission, forwarding, logging, or export of any webhook or request;
(b) continuous, uninterrupted, or error-free operation;
(c) full preservation of data, logs, or history;
(d) compatibility with third-party systems, APIs, or integrations; and
(e) specific levels of performance, latency, throughput, or uptime.

To the maximum extent permitted by applicable law, the Operator shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, nor for loss of data, loss of profits, business interruption, loss of goodwill, or any other loss or damage arising from the use or inability to use the Service, even if the Operator has been advised of the possibility of such damages.

No specific customization, adaptation to a particular environment, bespoke development, or availability SLA is guaranteed by the mere use of the Service, unless expressly agreed in writing between the User and the Operator.

6. Subscriptions, Payments, and Refunds

Payments for Webhook Box paid plans or services are processed exclusively through Stripe, which acts as a payment processor. The Operator does not store credit card data or other sensitive financial information, which remain under Stripe’s responsibility in accordance with its own privacy and security policies.

Payment failures, chargebacks, cancellations, or declines may result in the suspension of paid features, limitation of functionalities, or termination of the account, at the Operator’s discretion.

Any refunds, when applicable, will follow the Operator’s internal policy and Stripe’s rules, and there is no guarantee of automatic reimbursement.

7. Fair Use and Technical Limits

The Operator may establish and enforce technical limits on the use of the Service, including but not limited to the number of requests, data volume, number of endpoints, maximum payload size, call frequency, and log retention.

The Operator may, at its sole discretion, block accounts, URLs, IP addresses, or API keys that cause or may cause performance degradation, downtime, or operational risk to the Service or to other Users.

8. Third-Party Services and Integrations

The Service may interact with Third-Party Services, such as external APIs, authentication providers, and other platforms. The Operator is not responsible for the content, availability, performance, or terms of such Third-Party Services.

The User is solely responsible for complying with any applicable terms and policies of Third-Party Services they choose to connect to or use together with the Service.

9. Intellectual Property

Webhook Box, including its source code, interfaces, layout, design, logos, and documentation, is the exclusive property of the Operator or its licensors. No intellectual property rights are transferred to the User, except for a limited, revocable license to use the Service in accordance with these Terms.

The content, data, and information submitted by Users remain their property. However, by using the Service, the User grants the Operator a non-exclusive, worldwide, royalty-free license to process, store, and display such data solely to the extent necessary for the operation of the Service.

10. Changes to the Service

The Operator may modify, suspend, or discontinue the Service, in whole or in part, at any time, with or without prior notice, and shall not be liable for any such modification, suspension, or discontinuation.

11. Termination

The Operator may suspend or terminate a User’s access to the Service, in whole or in part, at any time, especially in cases of breach of these Terms, abusive use, security risks, or failure to comply with legal obligations.

The User may request the closure of their account at any time, subject to the consequences in terms of loss of access, data, and history.

12. Indemnification

The User agrees to indemnify and hold the Operator harmless from any claims, liabilities, losses, or damages, including reasonable legal fees, arising from misuse or illegal use of the Service, violation of these Terms, or infringement of third-party rights caused by the User’s use of the Service or by the content they transmit.

13. Entire Agreement

These Terms of Use, together with the Privacy Policy, constitute the entire agreement between the User and the Operator regarding the Service, superseding any prior agreements or understandings related to the Service.

14. Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be enforced to the maximum extent possible, and the remaining provisions shall remain in full force and effect.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of Brazil. Any disputes arising out of or related to these Terms or the use of the Service shall be submitted to the competent courts in Brazil, without prejudice to mandatory rights granted to consumers under applicable law.